Most people associate CRM with their customer database, but things have come a long way since companies first started keeping a list of customer on a computer in the corner of the room, in this workshop you will see how a modern Customer Relationship Management (CRM) system can help.
Workshop : Could you make better use of your customer database for sales and marketing but not sure how?
- How to make better use of your customer data
- How to reduce the cost of managing customer relationships
- See conversion rate and sales per team/ person/ sector/ territory at a glance with Dashboards
7:45 - 8:00 Registration, tea coffee
8:00 – 8:05 Introduction
8:05 – 8:20 Why use a CRM for Sales and Marketing?
8:20 – 8:40 Demonstration of a commercial solution using Microsoft Dynamics 2011
8:40 – 9:00 Q&A
Dates: 19th March 2013, 9th April 2013, 17th May 2013
Venue: Aizlewoods Mill, Sheffild
Book online here: http://crmforsalesandmarketing.eventbrite.co.uk/