One platform, not three systems
Most membership organisations struggle with disconnected tools. We bring everything together into a single platform:
CRM powered by Microsoft Dynamics 365 and Microsoft Power Apps, your central source of truth for all member data
Member portal built on Umbraco CMS, giving users control while reducing admin for your team
Website, fully integrated, supporting the full membership journey from first interaction to ongoing engagement
Everything works together. No duplication, no workarounds.
what it actually delivers
This isn’t just a system it’s how you run your membership.
Automated sign-ups, renewals, and reminders
Self-service portal for members
Personalised and restricted content
Events, training, and online learning
Member directories and community features
Integrated eCommerce and payments
Reporting, insights, and communication tools
All connected, all in one place.
designed around your organisation
No two membership organisations are the same.
We shape every platform around your processes, users, and goals - through structured discovery and a practical, collaborative approach.
Because it’s built on flexible platforms like Microsoft Dynamics 365 and Umbraco CMS, your system can evolve as your organisation grows.
less admin, more value
The goal is simple: reduce manual work and give you better visibility.
No re-keying of data between systems
Real-time reporting and dashboards
Automated processes that run in the background
Full view of every member in one place
Your team spends less time managing systems—and more time delivering value to members.
built for members, not just admins
A good membership platform works for both sides.
Simple, intuitive self-service for members
24/7 access to services, content, and resources
Secure, role-based experiences
Clear journeys that make it easy to engage
Better experience for members means stronger engagement and retention.
part of a bigger platform
Your membership system doesn’t sit in isolation.
It connects with your wider ecosystem; from CRM and finance through to learning platforms and third-party tools, creating a single, reliable flow of data across your organisation.
why work with Arkom
We don’t just build membership systems; we build platforms that support how your organisation runs.
Designed around real processes, not templates
Strong integration across CRM, portals, and websites
Clean, scalable builds that grow with you
Practical, no-nonsense delivery
Ongoing support from the same team
We focus on making things work properly; so your team and your members both get a better experience.
"We’ve thoroughly enjoyed working with the team at Arkom to improve our CRM and build our member portal. They’ve been professional throughout, but at the same time a genuine pleasure to work with, it’s felt more like collaborating with friends than a typical client relationship."
Graham Ford, IT & Member Experience Manager, LawNet
"Arkom's approach to our development of a CRM is thorough, flexible and friendly. Discovery was forensic, leading to a helpful roadmap and project timeline. Each stage of development has been followed by a presenation to the super users and then detailed amends, builiding confidence."
Matthew Lowe MBE, Chief Operating Officer, The Forces Pension Society
"I cannot recommend Arkom enough. Highly professional and informative at every stage...They have worked with us for over 4 years, where their knowledge, understanding and customer support is second to none. One of the best companies to do business with!"
Ally Bacon, Association of Paediatric Chartered Physiotherapists
Latest membership projects
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