The Challenge
HMC had several separate digital portals, each with its own login and navigation. As more services were added, users had to sign in more than once and it was not always clear where to go. HMC also needed a better way to manage user identities and access through Microsoft Dynamics 365.
HMC wanted to bring the portals together with Microsoft Dynamics 365 and give users one secure login. The solution also needed to work for any new digital services added in the future.