The Challenge

Colchester Machine Tool Solutions has been a trusted name in engineering and manufacturing for over a century, with a proud heritage built on three respected brands: Colchester, Harrison and Pratt Burnerd International. However, their website no longer reflected this legacy or supported the evolving needs of the business.

The existing CMS was difficult to manage, limiting flexibility for content editors and making it hard to create marketing‑led landing pages. Historically, the site functioned more as an information repository rather than an active sales and customer support tool. Colchester needed a platform that could support a wide range of use cases, from showcasing machinery and spare parts to giving customers secure access to technical documentation.

The Solution

We delivered a comprehensive Umbraco CMS upgrade, focused on flexibility, usability and long‑term scalability.

Key elements of the solution included:

  • A more intuitive CMS with flexible layout options, allowing the marketing team to quickly create bespoke, campaign‑led landing pages

  • A restructured website that balances brand storytelling with practical functionality

  • An online spares shop powered by Umbraco eCommerce, turning the site into an active sales channel

  • A sophisticated multi‑filter system based on machine attributes, enabling customers to easily find the most suitable machinery

  • Secure user accounts allowing customers to register products, access gated content and download relevant machine‑specific documentation

  • A central hub for machine manuals, technical documents and customer resources

Alongside the technical improvements, we carried out extensive creative development to modernise the look and feel of the site, realigning it with Colchester’s brand and positioning them confidently as a forward‑thinking, industry‑leading manufacturer.

The Outcome

The result is a modern, highly functional website that supports Colchester Machine Tool Solutions across marketing, sales and customer service.

The upgraded CMS has empowered internal teams with greater flexibility and control, while customers now benefit from a clear, intuitive journey, whether they are researching machinery, purchasing spares or accessing technical information.

The refreshed visual design reinforces Colchester’s heritage while presenting the brand in a contemporary, professional light, ensuring the website reflects both the pedigree of the business and its ambitions for the future.

“Our new website gives Colchester a platform that matches the quality of our machines and the standards our customers expect. Arkom delivered a clean, confident digital presence that supports our brand and our long-term growth objectives.”

Jonathan Wrigh, Managing Director, Colchester Machine Tool Solutions

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