CRM for Charites & NFPs

A complete Customer Relationship Management (CRM) system, helping you manage your marketing, fundraising and HR in one place.

In the third sector, every penny counts, you need to ensure that every action results in either service improvements, or increased funds.

How We Can Help

We can provide a Powerful but simple to use, CRM which can be tailored to your needs to help you achieve your charitable aims and move your organisation forward and enable you to spend more time doing good.

Whilst allowing you to keep a comprehensive log of data that you can later use to measure your your Social Impact 

Benefits of A CRM Include:

  • Targeted marketing
  • Centralised Data
  • Improved internal communications
  • Improved Management of your workforce
  • Improved Reporting and Powerful analytics
  • Reduced Licensing* 

Why Choose Us?

Implementing a CRM can be complex and to keep the risk to a minimum, Arkom always employ Microsoft Dynamics Sure Step Methodology when outlining and implementing a CRM sytem for you organisation, Following this process allows Arkom and our clients to analyse and scrutinize the planned system, prior to the programming stage.

Arkom's project plan normally encompasses the following:

  • Envisaging Analysis/Scoping Exercise
  • System Specification and Design
  • Prototype Development
  • User Acceptance Testing
  • Completion and Deployment
  • Roll Out and Training
  • Project Evaluation / Optimisation

 *Our CRM solution is based upon Dynamics 365 for Sales. and Office 365 Untilising the Charity and NFP licencing.