An overview

Brief

To design and develop a secure Customer Trade Portal, integrated into Microsoft NAV, for the supply of number plate kits and components for the world's oldest number plate manufacturer.

Process

Working directly with the Sales, Marketing and IT teams as well as their NAV provider, a detailed specification was drawn up and a standalone website was developed. The website links directly into NAVISION surfacing customer details and pricing matrixes, as well as an overall view of the status of their orders from processing to dispatch.

Impact

Jepson’s customers now have a direct online ordering method and 24/7 availability on pricing. The customer service team now no longer need to re-key customers’ orders and the whole process is smoother and simpler to use from both internal and external perspectives.

Jepson Plates Project

Alan Rebbeck - IT Manager for Jepson & Co Ltd

Arkom made the process straight forward and easy, from the initial meetings to the completed project. We found the service from Arkom to be efficient, professional and personable, we consider them to be a trusted partner in our organisation's web solutions.