online technical support — putting you firmly in control!

All existing projects are managed via our technical support system. It is a unique technical support system which puts our clients firmly in control.

Both parties fully understand what is happening as the Supportal produces a written record of what is required — no more forgotten telephone calls or scraps of paper with barely legible words, it is all there for everyone to see. The system also incorporates regular email responses — so you know exactly what is happening with your project and there is no room for confusion or error.

Drop everything — Under 1 hour
Really urgent — under 4 hours
Urgent — under 1 day
Less urgent — up to 5 days

So if you want peace of mind and control — tech support is for you!

Log onto Customer Care (tech support version 2)