Our award winning Customer Care Programme keeps your website up to date and increasing in performance year on year. There is nothing worse that a website that has been neglected, with the best will in the world this is a real danger.

We will provide you with training, ongoing help and support on a day to day basis. We will provide extended warranty, hosting and monitoring of your website to ensure it works fault free and at full speed. We will provide full visitor analysis, again with training and support.

We will provide a full website performance review and pro-actively bring you, ideas on how to improve your website every 3-6 months.

Our Customer Care Programme supports a long term strategy
This can be achieved by a planned programme of development spread over the long term, e.g. 10 years. By using a phased approach with regular reviews you can:

• Save money by leaving non-essential development to later phases
• Deliver online benefits to market more quickly
• Take advantage of new technology sooner

Regular reviews will allow you take advantage of new technology, to set objectives and measure performance against agreed targets which will drive up performance year on year.

Our Customer Care Programme won the Department for Trade and Industry‘s (DTI) ecommerce award “Best Customer Care Online” for Yorkshire and the Humber.

If you have outgrown your current web presence and want to future-proof your next investment with a scalable website get in touch with Arkom now on 0844 372 0742.