Arkom approved CRM consultancy suppliers to St Mary’s University College.

St Mary’s University College (SMUC) in Twickenham London, has a long distinguished history with a very modern outlook with very clear strategic aims. SMUC is a Catholic foundation in higher education, research, teaching and services offered to local, national and international communities. With its outstanding sports facilities SMUC was used as London Olympic pre training camps for 10 nations including China, USA & Japan.

Arkom CRM consultant John Wiseman, will use decades of customer management system experience to help them maximise their recent CRM investments. This will ensure the CRM investment will gain its full potential and with on-going support the CRM will grow in line with their ethos. John was SMUC’s CRM consultant during the delivery of the CRM system which harmonised a number of processes into one place.

St Mary’s University Collage website - www.smuc.ac.uk

Chemoxy CRM. A CRM solution for the Chemical industry.

Chemoxy are one of Europe’s largest chemical contract manufactures with over 100 years of operating experience. Their business is divided into three key areas: Custom Processing, Chemoxy Products and Solvent Recovery. They provide custom manufacturing services to blue chip petrochemical and specialist companies as well as to smaller companies with niche applications.

Arkom are developing a phased CRM delivery to support the business going forward. As part of the initial phase a connector will be set up to allow interaction between Microsoft Dynamics CRM and Microsoft Dynamics NAV. Completion of this phase will give Chemoxy a single point of customer contact for sales & marketing, customer contracting, sample distribution and complaint handling.

Further phases will look at SharePoint document storage integration and bringing all their project processes into this single point of access.

Chemocy website – www.chemoxy.com